Streamlining Sample Collection with the HSC Runner Mobile App
Optimizing lab operations with reliable and intelligent sample logistics
What is the HSC Runner Mobile App?
Reliability and efficiency in sample delivery and collection are critical in today’s fast-paced healthcare system. The HSC Runner Mobile App bridges the communication gap between phlebotomists and laboratories, ensuring that medical samples are collected, tracked, and delivered seamlessly.
This smart mobile solution simplifies task assignments, enhances operational visibility, and ensures timely sample submission—empowering healthcare facilities to deliver better patient outcomes through faster diagnostics.
Key Features of the HSC Runner Mobile App
Create On-Demand Task
Admins can instantly create and assign urgent sample collection tasks when immediate transport is required. This method is ideal for time-sensitive samples that demand rapid delivery. For example, when a new sample is collected unexpectedly, an on-demand task ensures it’s picked up and delivered to the lab right away—minimizing delays and preserving sample integrity.
Create Task from Tour
The tour-based task method allows admins to create structured, predefined routes for runners. Each tour includes multiple checkpoints where runners collect samples from phlebotomists across different locations. Perfect for high-volume healthcare networks, this approach ensures systematic, efficient, and organized sample management throughout the day.
Barcode Scanning for Accuracy
The integrated barcode scanning system prevents mismatches and guarantees traceability. Every sample is tagged, scanned, and logged at every stage—from collection to lab submission—ensuring accuracy and compliance across the chain of custody.
Telehealth Support
The app offers live tracking of runners and tasks, giving administrators visibility into sample locations and delivery times. This transparency ensures accountability and helps labs plan their workflow effectively.
Digital Proof of Delivery
Runners can capture digital signatures or photo confirmations upon sample handover, providing verifiable proof of delivery. This feature enhances accountability, reduces disputes, and ensures every sample reaches the lab securely and on time.
Smart Notifications & Alerts
The app sends instant notifications for new task assignments, route updates, and delivery confirmations. Automated alerts help runners stay updated in real time, while admins receive immediate status updates—ensuring smooth coordination and timely actions.
Why Healthcare Facilities Need the HSC Runner App
Healthcare institutions face continuous challenges in managing time-critical logistics. The HSC Runner app addresses these challenges with intelligent automation and reliability.
Key Features of the HSC Runner Mobile App
By delegating transportation to runners, phlebotomists can focus solely on patient collections. This division of labor accelerates sample turnover and streamlines operations.
On-demand task creation provides flexibility to handle urgent or unplanned sample collections efficiently.
The app easily supports high-volume operations, distributing workloads intelligently even in busy lab networks.
Structured task management ensures accountability, reduces the risk of missed deliveries, and improves overall consistency in healthcare logistics.
Real-World Scenario
Imagine a large diagnostic network where multiple phlebotomists are collecting samples throughout the city. On a busy day, managing sample logistics becomes a challenge.
With the HSC Runner App, administrators can either:
Instantly create an on-demand task for urgent pickup, or
- Assign a runner to follow a predefined tour to collect multiple samples efficiently.
- As a result, samples are delivered to the lab on time, ensuring smooth workflows, faster testing, and improved patient satisfaction.
Conclusion: Revolutionizing Sample Collection and Delivery
The HSC Runner Mobile App is a breakthrough solution designed to enhance operational precision and streamline healthcare logistics.
By offering flexible task creation, barcode accuracy, and real-time tracking, it ensures that every sample reaches its destination securely and efficiently.
Healthcare providers can now achieve improved turnaround times, reduce manual coordination, and deliver better patient outcomes—powered by Observance Solutions’ intelligent healthcare technology.
