PeerGig Portal for Operational Efficiency
Our travel-tech solution helped peerGig automate travel management, from vendor onboarding to payments, enabling seamless customer experiences, scalability, and cost savings.
Key Challenges
Booking, vendor, and payment data were scattered across multiple tools, reducing efficiency.
Vendor settlements and refunds were slow, often taking up to a week.
Double bookings and inaccurate inventory occurred due to lack of synchronization.
Traffic surges during travel seasons caused slowdowns and service disruptions.
peerGig Portal Implementation Approach
Results & Benefits
Total cost of ownership (TCO) reduced by 35%
All sensitive data stays encrypted and compliant with travel regulations.
Easily handles seasonal booking spikes without performance lag.
Payments settled within 24 hours, increasing vendor trust and customer loyalty.
AI-driven workflows minimize manual work and errors.
Key Takeaways
Centralized operations across bookings, vendors, and payments.
Secure and scalable system combining the best of on-premise and cloud.
peerGig achieved reliable uptime, operational agility, and a stronger traveler experience.
Ready to Elevate Your Travel Operations?
Let Observance Solutions help you design a hybrid, automation-driven travel portal that scales with your business and enhances customer satisfaction.